Frequently Asked Questions
Please reach us at alignmyotherapy@gmail.com if you cannot find an answer to your question.
What should I wear to my appointment?
We recommend that you wear appropriate loose fitting, and comfortable clothing that allows you to move freely. During your appointment, you may be asked to remove items of clothing for our practitioner to assess and treat you effectively.
What should I bring to my appointment?
Please bring any x-ray or scan reports you may have relating to the condition you are seeking treatment for.
Is there parking available?
Yes. Free on-street parking is available, but please note it can get busy at times. If you have trouble finding a spot, you’re welcome to park in the driveway behind my car if there’s enough space to comfortably do so. Please just ensure you can exit safely without damaging your vehicle or mine.
What conditions do you treat?
We work with a wide range of musculoskeletal conditions, including:
– Back and neck pain
– Joint injuries (shoulder, knee, hip, ankle, etc.)
– Sports injuries and muscle strains
– Sciatica and other nerve-related pain
– Headaches and tension-related discomfort
– Pre- and post-surgical rehabilitation
If you’re unsure whether myotherapy can help your condition, feel free to contact us before booking.
Do you offer pregnancy or postnatal treatments?
Yes. We offer dedicated Pregnancy Initial Consults and Pregnancy Follow-Up Consults, tailored to support each stage of pregnancy and the postnatal period. Treatments are adjusted for your comfort and safety, with positioning, pressure, and techniques modified as needed. Pregnancy-safe supports are available, and postnatal care focuses on restoring movement, easing discomfort, and supporting recovery. Please let us know if you are pregnant or recently postpartum when booking so we can prepare accordingly.
Can I claim private health fund benefits?
You sure can! Our Myotherapist is provider-recognised by most major health funds, which include myotherapy in their ‘Extras’ cover. Whilst you will need to pay in full on the day of your consultation, we will email you a copy of your paid invoice for you for you to manually claim any benefits and reimbursements from your private health fund that you may be entitled to.
What are your payment options?
We require payment on the day of consultation. Our clinic has EFTPOS facilities available to all clients to make payment. Unfortunately, we do not accept cash or bank transfers as payment options.
I am unwell. Can I still attend my appointment?
The health and safety of our clients and staff is paramount to our operations. If you are feeling unwell, do not attend your appointment, as we will be unable to provide treatment. Please contact the clinic and we will assist you to reschedule for another suitable time.
Please ensure you follow all guidelines regarding the use of personal protective equipment, such as masks, as indicated by us prior to, and upon your arrival. Please note, our guidelines may differ from government regulations.
I can no longer attend my appointment. What should I do?
If you need to cancel or reschedule, please give us as much notice as possible so we can offer your spot to another client in need. We kindly request at least 24 hours’ notice for cancellations or changes. Late cancellations or missed appointments may incur a fee. You can contact us via phone, text, or email to let us know.
What happens if I arrive late?
We understand that life can get busy, but to respect the time of all clients, your session will still need to finish at the originally scheduled time. If you are more than 15 minutes late, we may be unable to accommodate your appointment, and you may be required to reschedule. In this case, cancellation fees may apply. Please contact us if you know you will be late so we can do our best to accommodate you.
I am feeling sore post-treatment. Is this normal?
Some soreness after Myotherapy treatment may occur and is usually normal. This soreness is a result of the required physical pressure used by your practitioner to regain proper movement and function to your body. This soreness is short-lived, and usually resolves within 24-48 hours. Often, these short-term symptoms can be relieved with heat or cold packs or hot showers. Completing your prescribed exercises as directed by your practitioner or going for a light walk is also often a great idea.
If you have any concerns or questions about your management, or your symptoms get worse, don’t be afraid to contact us to discuss with your practitioner.